Page 33 - InterEnergo - Annual Report 2020
P. 33

                                              Business report
 Business report
 Inter ener go  Business r eport  Interenergo  Business r eport
 Impact on society

 Key stakeholders

 Stakeholders  Added value  How we include them  Stakeholders  Added value    How we include them

 •   Timely and reliable delivery        •   Transfer of knowledge and
 •   Compliance with business   •   Transparent and non-  experience
 discriminatory sales procedures
               Professional and
 Customers  agreements  trade associations  •   Increase in power             •   Active participation
 •   Harmonized terms of sale  •   Compliance with the Kelag Group   •   Financial contributions
 Code of Ethics
 •   Long-term cooperation

 •   Regular communication               •   Settlement of financial liabilities
 •   Reliability   •   Professional and technical   •   Clear criteria for the selection of   •   Transparent cooperation
 •   Regular electricity supply  support    subcontractors                    •   Agreements in the contract
 End consumers     Suppliers
 •   Safety   •   Prompt response time   •   Consistent settlement of agreed   •   Non-discriminatory procurement
 •   Competitiveness   •   Information about novelties and   obligations         procedures
 system delivery                         •   Long-term relationships

 •   Sponsorships and donations                                               •   Supervisory Board meetings
 to business, cultural, scientific,   •   Consistent observance of   •   Relevant and timely information   •   Participation of Kelag’s
 Local and broader   sports and other events   applicable regulations  Owner  •   Performance that leads to profit   employees in decisionmaking
 community  •   New jobs   •   Appropriate cooperation with   pay-out         •   Participation in joint projects and
 energy, financial and other
 •   Availability of electricity from   regulators  •   Effective corporate governance  workshops
 renewable sources                                                            •   Meetings

 •   Regular and up-to-date              •   Compliance with regulations      •
 information on performance   •   Maintaining a constructive                     Consistent observance of
                                                                                 applicable regulations
 results of the Company and its   relationship based on the idea   •   Provision of quality access to
 Media  subsidiaries   that actions speak louder than   State authorities  electricity   •   Appropriate cooperation with
 •   Regular communication about   words  •   Sound and fair behaviour on the    energy, financial and other
 ongoing activities                         market

 30  Integr ated Annual R eport 2020                                           Integr ated Annual R eport 2020  31
 Integrated Annual Report 2020
                                                                               Integrated Annual Report 2020
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